Shipping Policy

Thank you for shopping with Feyloria Lounge. We are committed to providing a clear, reliable, and transparent shipping experience for all our customers. Please review our shipping policy below for detailed information regarding order processing and delivery.

1. SHIPPING DESTINATION

  • We currently ship only within the United States.

  • International shipping is not available at this time.

  • Orders placed with delivery addresses outside the U.S. will not be processed or fulfilled.

2. FREE SHIPPING

  • We offer FREE SHIPPING on all orders within the United States.

  • There is no minimum purchase requirement.

  • All shipping costs are fully covered by Feyloria Lounge.

3. ORDER PROCESSING TIME

  • Orders are processed within 3–4 business days after payment confirmation.

  • Processing includes order verification, quality inspection, packaging, and preparation for shipment.

  • Orders are not processed or shipped on weekends or U.S. public holidays.

  • During peak seasons, promotions, or holidays, processing times may be slightly extended.

4. SHIPPING TIME

  • Once your order has been shipped, delivery typically takes 5–6 business days.

  • Shipping times may vary depending on:

    • Your delivery location

    • Carrier delays

    • Weather conditions

    • Other unforeseen circumstances

  • Shipping times are estimated, not guaranteed.

5. TOTAL ESTIMATED DELIVERY TIME

Estimated total delivery time:
8–10 business days
(3–4 business days for processing + 5–6 business days for shipping)

6. ORDER TRACKING

  • Once your order ships, you will receive a shipping confirmation email containing a tracking number.

  • Tracking information may take 24–48 hours to update after shipment.

  • You can monitor your order’s progress using the tracking link provided.

7. SHIPPING CARRIERS

  • Orders are shipped using trusted U.S.-based shipping carriers.

  • Carrier selection is based on order size, weight, and destination to ensure timely delivery.

8. INCORRECT OR INCOMPLETE ADDRESS

  • Customers are responsible for providing accurate and complete shipping information.

  • Feyloria Lounge is not responsible for delays, failed deliveries, or lost packages due to incorrect or incomplete addresses.

  • If an order is returned to us due to address issues, reshipping fees may apply.

9. LOST OR DELAYED PACKAGES

  • If your order does not arrive within the estimated delivery timeframe, please contact us.

  • We will work with the shipping carrier to investigate and assist with resolving the issue.

  • Feyloria Lounge is not responsible for carrier-related delays once the order has been shipped.

10. CONTACT INFORMATION

If you have any questions or concerns regarding this Shipping Policy, please contact us:

Feyloria Lounge
📧 Email: contact@feyloria.store
📞 Phone: +1 (423) 999-3892
📍 Address:
14220 SW 109th St
Miami, FL 33186
United States